Submitting your graphic or have any technical issues with design.
Email us at email@example.com and include your order # on the subject line.
Our office hours are 9am-5pm Monday - Friday
Email us any inquiry to firstname.lastname@example.org or call us at 877-200-9888
Frequently Asked Questions
When will my products arrive?
If you just ordered from us then it will take up to 24 hours to send you a proof. Once you approve we’ll que your job into our production schedule that usually takes 5-7 days to finish and allow 1-5 days for transit time.
Can I order just one item?
We have minimum sets for all of our screen printed items. See product detail pages for minimum required purchase.
Why does cost go up for lower quantities?
Screen printing requires lots of manual setup to and we are limited in machinery to produce.
How do I customize my own product?
We can print anything you want, from a quote that you want to say, a graphic, a reference design from the internet basically whatever you want. Just make sure you understand all copyright laws that may apply when choosing us to print your graphic.
Can you print multiple colors?
Yes, we normally advise just printing simple designs on our products, but we can screen print multiple colors. We print one color at a time and we use a color registration technique when printing multiple colors. For use of photos and advance graphics can only be applied on our photo sublimation products.
Can you print around the whole or anywhere on the item?
No, we can only print within the printing guides per each item. Some items contain curves that are difficult to print on when a silk screen technique.
Can you match imprint colors?
Yes, We try our best to hand mix a color to match your desire color. It cannot be 100% exact due to the manual process of hand mixing the color by eye.
How small can you print? Font Size?
We can print as 45lpi halftones, lines as thin as .1 stroke, & 8pts font size. In some cases we have acheive to print even finer halftones, thinner strokes and 7pts fonts sizes all depending on the quality of artwork provided.
Do you price match?
No, We we strive to be extremely competitive in the promotional products market. Let us know if you find better price somewhere else and we’ll try to work with you.
What is your quality like?
We tell our manufacturers to go for A grade quality. We don't trim the quality at all within our products. We never skim off material, add fake weight, use inferior material, or even use material agents that can be potentially hazardous to your health. We check all the above to make sure we deliver a great long lasting quality for you.
Can I pick up?
No we don't allow pickups.
Can you rush the production?
Yes, We can rush a production for you. Rush price may vary.
What is a setup fee?
A setup fee is a fee that we charge to setup the printing, whether it be an artwork conversion or a silk screen template used. Just remember that customizing a product is an art project that requires real people to craft your merchandise.
Do I pay tax?
Everyone pay taxes for internet purchase if you are buying from California.
Can you print copyright material?
No. If the item we are printing for you is for resale or profit then you’ll be required to obtain permission to use a copyright design. You will assume responsibility of the design.
CA PROP 65
WARNING: Some materials used as decoration on these products can expose you to chemicals including lead and cadmium, which are known to the state of California to cause cancer and reproductive harm. For more information, go to www.p65warnings.ca.gov