The information, materials, product descriptions, pricing, images, and specifications provided on this website are for general informational purposes only and may be changed without notice. While Imprint Today strives to ensure the accuracy of all content, we do not guarantee that all information is complete, current, or error-free. Actual products may vary slightly from digital mockups due to manufacturing processes, printing methods, material characteristics, and screen display settings. Customers are responsible for reviewing and approving all artwork, proofs, and order details prior to production. By using this website and placing an order, you acknowledge and agree that Imprint Today shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Shipping Policy

Last Updated: June 2026

Thank you for choosing Imprint Today. The following Shipping Policy outlines our production, processing, and delivery procedures.

Production Times

Because many of our products are custom printed, personalized, or made to order, production times vary by product category and order quantity.

Typical production times are:

• Photo Mugs & Sublimation Drinkware: 2–5 business days

• Custom Apparel & Hats: 5–10 business days

• Business Cards & Printed Marketing Materials: 3–7 business days

• Promotional Products: 5–15 business days

• Custom Ceramic Products: 2–6 weeks depending on quantity and production requirements

• Handmade Stoneware & Specialty Ceramics: Production times may vary based on availability and customization requirements

Production time begins after payment is received and artwork approval is completed, when applicable.

Shipping Methods

We offer multiple shipping options through major carriers including USPS, UPS, and FedEx. Available shipping methods and rates are displayed during checkout.

Shipping options may include:

• Standard Ground Shipping

• Expedited Shipping

• Express Shipping

• Freight Shipping (for large or bulk orders)

Delivery times vary based on destination, shipping method selected, weather conditions, and carrier performance.

Estimated Delivery Times

After production is complete, most shipments arrive within:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• Express Shipping: 1–2 business days

Delivery estimates are not guaranteed and may vary depending on the carrier.

Shipping Delays

Imprint Today is not responsible for delays caused by shipping carriers, weather conditions, natural disasters, customs processing, incorrect addresses, or other circumstances beyond our control.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information. Additional shipping charges may apply for address corrections, returned packages, or reshipments resulting from incorrect information provided during checkout.

Tracking Information

Tracking information will be provided when available once an order has shipped. Customers are responsible for monitoring shipment progress and coordinating directly with the carrier regarding delivery issues.

Lost or Damaged Shipments

If your package arrives damaged, please contact us within 7 days of delivery and retain all packaging materials. Claims for damaged shipments may require photographs of the product, packaging, and shipping label.

International Shipping

International shipping may be available for select products. Customers are responsible for any applicable duties, taxes, customs fees, or import charges imposed by their country.

Questions

For shipping-related questions, please contact:

Imprint Today
Email: info@imprinttoday.com
Website: www.imprinttoday.com

Our Shipping Policy explains how orders are processed, produced, packaged, and delivered. It includes information regarding production times, available shipping methods, estimated delivery timeframes, shipping costs, tracking information, address requirements, international shipping availability, and procedures for reporting lost, delayed, or damaged shipments. The policy is intended to help customers understand what to expect after placing an order and provides important information regarding shipping responsibilities and delivery estimates.